Camar is an intricately formulated Skin Care brand, created in Australia, inspired by Mother Earth’s fine minerals and oils. Born from the architectural prowess left by the Gods. Dreamlike and majestic, it bears the name of CAMAR, meaning of the ‘Moon'.
Thought for lovers of natural, certified organic care we bring you our unique skin care range, for those who desire illuminated, healthy and nourished skin. Its essence rests on the harmonious balance of our ingredients, offering a combination that is both gentle, yet powerful enough to cater to diverse skin.
Based on effortlessness and visible effectiveness, Camar delivers clean formulas made from fragrant flower oils, plant roots, plant stem cells, leaves, wood & marine extracts and precious lunar minerals such as ionic silver and oxygen and is committed to sustainability. You can now find out more about our specially selected native ingredients glossary here, or our sustainability directory here .
privacy policy
CAMAR PRIVACY POLICY
Welcome to Camar’s privacy policy. Camar is committed to maintaining robust privacy protections for its users. Our Privacy Policy applies for any situation in which we handle the personal data of visitors of our website and users of our service, i.e any situation in which we determine the purpose and importance of personal data is necessary for the efficient service we provide. Enclosed are an analysis of our practices in regards to our collection, use and disclosure of information about you or other individuals, through our store, mobile apps, community events and related services.
The ‘Camar’ sites are owned and operated by Cemma pty. Ltd. and its affiliated entities who are collectively referred herein with the terms, ‘we’, ‘us’, and ‘our’. For purposes of this Agreement, “Site” refers to the Company’s website, which can be accessed at camar.com.au
‘Service’ refers to the Company’s services accessed via the Site, or other platforms that use the words: ‘camar’, or ‘cemma’, that involves the purchasing, subscriptions or community events participated by recipients. ‘You’ refers to you, as a user of our Site or our Service.
By accessing our Site or our Service, We ask that you make informed decisions when using our Service for the first time and that you agree to our use of cookies that comply with the terms of this policy. By continuing with our site you accept our Privacy Policy and Terms of Use, and you consent to our collection, storage, use and disclosure of your Personal Information as described in this Privacy Policy.
- INFORMATION WE COLLECT
We collect “Non-Personal Information” and “Personal Information.” Non-Personal Information includes information that cannot be used to personally identify you, such as anonymous usage data, general demographic information we may collect, referring/exit pages and URLs, abandoned checkout, platform types, preferences you submit and preferences that are generated based on the data you submit and number of clicks. The general categories of the Personal Information we process includes your account information, purchase information, rewards/ gift programs, communications with us, product reviews, and interactions with us on third party sites which you submit to us through the registration process at the Site. usage data may also include your IP address, geographic location, browser type, operating system, visit length. The legal basis for such processing is represented by the user’s consent and for the purposes of administering our website and providing a more efficient service.
To activate the Service you do not need to submit any Personal Information other than your email address. To use the Service thereafter, you are required to provide your name and surname, an address and password and may be asked to submit further Personal Information to expedite the checkout process for purchases. We track information provided to us by your browser when you view our services, when you create an account with us, make purchases, or sign up for a recurring subscription or receive our email notifications and/or newsletters. If you reside in Australia, you may be asked to provide us with your mobile number to receive SMS messages from us. An ‘opt-out’ option will be available if you choose to no longer receive SMS messages from us. You could update and delete any of the addresses or details you add to your account.
However, in an effort to improve the quality of the Service, we track information provided to us by your browser or by our software application when you view or use the Service, such as the website you came from, the type of browser you use, the device from which you connected to the Service, the time and date of access, and other information that does not personally identify you. We track this information using cookies, or small text files which include an anonymous unique identifier. Cookies are sent to a user’s browser from our servers and are stored on the user’s computer hard drive. Sending a cookie to a user’s browser enables us to collect Non-Personal information about that user and keep a record of the user’s preferences when utilizing our services, both on an individual and aggregate basis. For example, the Company may use cookies for authentication purposes; analyse the usage and performance of our website and services; to save your preferences during website navigation.
The Company may use both persistent and session cookies; persistent cookies remain on your computer after you close your session and until you delete them, while session cookies expire when you close your browser. We use google analytics, google will collect and store your information on the website using a persistent cookie tracker. Google’s privacy policy is available at policies.google.com/privacy. Disabling cookies may impact on the useability of many websites. If you disable cookies, you may not be able to view or use all the functions of our website.
We may receive information about you from other sources, including third-party services and organisations to supplement information provided by you for the purposes of tailoring content and products that we think may be relevant to you. Interaction with us, include third party services (i.e, Social Media). We do not control third-party websites’ information practices, but the information we receive may be used for things including but not limited to on-platform optimisation and reporting and marketing purposes. In addition to the information provided automatically by your browser when you visit the Site, the reviews or surveys upon purchase of a product will be collected by camar to use on their sites, or marketing campaigns. By registering, you are authorizing us to collect, store and use your email address in accordance with this Privacy Policy. We could also collect your first name and last initial to display on our site. We do not make public any photos of our clients if they choose to submit a document to us, if they have written confirmation that they do not want us to allow such information to be public. Please be mindful not to post information without this declaration if you aren’t comfortable with it being public. Otherwise, it may take up to 22 business days to remove such data from search engines.
The Site and the Service are not directed to anyone under the age of 16. The Site does not knowingly collect or solicit information from anyone under the age of 16, or allow anyone under the age of 16 to sign up for the Service. In the event that we learn that we have gathered personal information from anyone under the age of 16 without the consent of a parent or guardian, we will delete that information as soon as possible. If you believe we have collected such information, please contact us at office@camar.com.au.
- HOW WE USE AND SHARE INFORMATION
Personal Information:
Except as otherwise stated in this Privacy Policy, we do not sell, trade, rent or otherwise share for marketing purposes your Personal Information with third parties without your consent. We do share Personal Information with vendors who are performing services for the Company, such as the servers for our email communications who are provided access to the user's email address for purposes of sending emails from us. Those vendors use your Personal Information only at our direction and in accordance with our Privacy Policy.
In general, the Personal Information you provide to us is used to help us communicate with you. For example, we use Personal Information to contact users in response to questions, solicit feedback from users, provide technical support, and inform users about promotional offers.
We may share Personal Information with outside parties if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to meet any applicable legal process or enforceable governmental request; to enforce applicable Terms of Service, including investigation of potential violations; address fraud, security or technical concerns; or to protect against harm to the rights, property, or safety of our users or the public as required or permitted by law. Your usage data, disclosure data, query data, notification data, and correspondence data are retained for a maximum of 10 years, but there may be exceptions to the rule if the situation requires it so, for the purpose or purposes in this privacy policy or to protect the vital interest of a party.
Non-Personal Information:
In general, we use Non-Personal Information to help us improve the Service and customize the user experience. We also aggregate Non-Personal Information in order to track trends and analyze use patterns on the Site. This Privacy Policy does not limit in any way our use or disclosure of Non-Personal Information and we reserve the right to use and disclose such Non-Personal Information to our partners, advertisers and other third parties at our discretion.
In the event we undergo a business transaction such as a merger, acquisition by another company, or sale of all or a portion of our assets, your Personal Information may be among the assets transferred. You acknowledge and consent that such transfers may occur and are permitted by this Privacy Policy, and that any acquirer of our assets may continue to process your Personal Information as set forth in this Privacy Policy. If our information practices change at any time in the future, we will post the policy changes to the Site so that you may opt out of the new information practices. We suggest that you check the Site periodically if you are concerned about how your information is used.
III. HOW WE PROTECT INFORMATION
The security of your information is our utmost priority, and we take strict measures to protect the data from unauthorised access, use, and disclosure of data. We have implemented physical, technical, and administrative security measures for the services that comply with applicable laws and industry standards. When you purchase our products through our store, we will collect your shipping and billing address to fulfill your order. To complete your purchase, you will need to provide us with your credit card information or use one of our trusted payment processors, such as PayPal, Amazon Pay, Afterpay. We protect your information from potential security breaches by implementing certain technological security measures ranging from; firewalls, encryption technology, and network access designed to protect against fraud and identity theft. We also seek appropriate contractual protection from our partners regarding their treatment of user data. This is why, As part of processing a return, or fraud prevention or other illegitimate concerns, you may be asked to provide your government id. This could range from your passport or driver’s license number for NSW residents, and may include additional data such as medicare number for other interstate residents. For servers residing overseas, customers will be notified via email of any required documentation. We implement security measures designed to protect your information from unauthorized access. Your account is protected by your account password and we urge you to take steps to keep your personal information safe by not disclosing your password and by logging out of your account after each use. However, these measures do not guarantee that your information will not be accessed, disclosed, altered or destroyed by breach of such firewalls and secure server software. By using our Service, you acknowledge that you understand and agree to assume these risks. Accordingly, we cannot guarantee the absolute security of any information transmitted over the internet.
- YOUR RIGHTS
You have the right at any time to prevent us from contacting you for marketing purposes. You have the right to access, modify, correct, or delete any personal data collected. You have the right to withdraw consent and complain about your processing of your personal information with your local data protection authority. When we send a promotional communication message to a user, you, as a user, have the right to opt out of further promotional communications by following the unsubscribe instructions provided. To exercise this right, You can also indicate that you do not wish to receive marketing communications to us in the opt-out page section in each newsletter. The application will be processed immediately or within the duration of 22 business days *estimated. Please note that notwithstanding the promotional preferences you indicate by either unsubscribing or opting out, we may continue to send you administrative emails including, for example, periodic updates to our Privacy Policy. Also, please note that your rights as a consumer are complex and not all details are included here. Therefore, you should read the relevant acts and guidelines of regulatory authorities for a better understanding.
Also, please be aware that we have the right to limit your participation and involvements to a community event in the circumstance of discrimination, harrassment, or workplace violence or any other reason deemed inappropriate by us, we will also block involvement from any member if we believe that the accuracy of the information provided is doubtful.
- ALTERNATIVE DISPUTE RESOLUTION
In the case of your disputes not being settled by us, an independent body could consider the facts of a dispute to try and resolve it. Disputes may be submitted for online resolution to the Australian competition and consumer commission, ACCC, or to a related ombudsman. In the situation of any claims, we may process any of your personal information contained in this policy, if necessary to meet a legal obligation, make, enforce or defend legal claims in legal proceedings, administrative action or out-of-court- settlements. The legal basis of this kind of processing is for the protection and enforcement of our legal rights, your legal rights and the legal rights of others. We will not account for any information unless a freedom of information act is submitted or be required to provide information if we believe the act will affect the rights and freedoms of others.
- LINKS TO OTHER WEBSITES
As part of the Service, we may provide links to or compatibility with other websites or applications. However, we are not responsible for the privacy practices employed by those websites or the information or content they contain. This Privacy Policy applies solely to information collected by us through the Site and the Service. Therefore, this Privacy Policy does not apply to your use of a third party website accessed by selecting a link on our Site or via our Service. To the extent that you access or use the Service through or on another website or application, then the privacy policy of that other website or application will apply to your access or use of that site or application. We encourage our users to read the privacy statements of other websites before proceeding to use them.
VII. CHANGES TO OUR PRIVACY POLICY
The Company reserves the right to change this policy and our Terms of Service at any time. Changes will be available to see online on our website. We may notify you of significant changes to our Privacy Policy by sending a notice to the primary email address specified on your account or by placing a prominent notice on our site. Significant changes will go into effect 30 days following such notification. Non-material changes or clarifications will take effect immediately. You should periodically check the Site and this privacy page for updates.
VIII. CONTACT US
If you have any questions regarding this Privacy Policy or the practices of this Site, please contact our customer services by sending an email to office@camar.com.au.
Camar is owned and operated by CEMMA PTY LTD, a company registered in Australia, with business registration number . The company’s registered seat and place of business is in Victoria, Australia under company number 653484612.
Last Updated: This Privacy Policy was last updated on 19 October 2021.